All services provided by IM Media Productions LLC require a signed service agreement before work begins.
The service agreement outlines the scope of services, payment terms, and responsibilities of both parties.

A non-refundable deposit of 50% of the total package price is required upon signing the service agreement.
The remaining balance is due no later than 14 days before the event date or service delivery.
Payments can be made via ACH bank transfer, credit card, or other agreed-upon methods.

All payments are non-refundable. Once a payment is made, no refunds will be issued under any circumstances.
If a client cancels services more than 30 days before the event, they remain responsible for a 25% cancellation fee.
If a client cancels between 15-30 days before the event, they remain responsible for a 50% cancellation fee.
If a client cancels within 14 days of the event, they remain responsible for 100% of the total cost.

Clients may reschedule an event with at least 30 days’ notice without penalty, subject to availability.
Rescheduling requests made within 30 days of the event may result in additional fees.

Any changes to agreed-upon services must be requested in writing and approved by both parties.
Additional services requested after the initial agreement may result in additional charges.

IM Media Productions LLC does not guarantee any specific results, financial earnings, or career outcomes from its services, workshops, or digital products.
The success of any participant depends on individual effort, experience, and external factors beyond IM Media Productions LLC's control.
By purchasing any service or product, clients acknowledge that there are no guarantees regarding financial outcomes, career advancement, or any other measurable success.

All client information and event details are kept strictly confidential.
IM Media Productions LLC does not share any client information with third parties without explicit consent.
Personal information collected is used solely for event planning and management, in compliance with all relevant data protection regulations.

IM Media Productions LLC is not liable for any direct, indirect, incidental, or consequential damages arising from the use of its services.
Clients are responsible for obtaining their own insurance for the event or project if necessary.
Clients agree to indemnify and hold harmless IM Media Productions LLC from any claims, damages, or expenses resulting from the event or service provided.

Testimonials presented on IM Media Productions LLC’s platforms reflect individual client experiences and are for illustrative purposes only.
Past client success does not guarantee similar results for future clients.